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What Information We Collect & Why

Understanding the data we gather and how it helps us serve you better

We collect personal data to process orders, provide support, and enhance your experience on MunchCartel.com. Our data privacy practices are designed to protect your information while ensuring a seamless shopping experience. Below, we detail exactly what information we collect and how it's used.

Contact Details

We collect basic contact information necessary to communicate with you about your orders, respond to inquiries, and provide customer support.
Examples include:
  • Full name
  • Email address
  • Phone number
  • Messaging app usernames (when provided)

Order & Delivery Information

We collect shipping and order details necessary to fulfill your purchase and provide order protection through our tracking and verification systems.
Examples include:
  • Shipping address
  • Order ID and purchase history
  • Tracking information
  • Order notes and special instructions

Payment Information

Our secure weed store uses trusted payment processors to handle transactions. We implement rigorous security measures during the cannabis checkout process to protect your financial information.
Important note:
  • Payment is processed via secure third-party gateways
  • We never store full credit card details on our servers
  • Cryptocurrency transactions are processed through secure wallets
  • Bank transfer information is encrypted and protected

Usage Data

We collect anonymous usage data to improve site performance, enhance security, and provide a better shopping experience tailored to our customers' needs.
Examples include:
  • Device type and browser information
  • Pages visited and time spent on site
  • Referral sources and exit pages
  • IP address (anonymized and for security purposes only)

How We Use Your Information

Process orders and ship products globally with reliable tracking and delivery confirmation to ensure your products arrive safely.
Send order updates, confirmations, or issue support responses to keep you informed about your purchase status and address any concerns.
Monitor site performance and security to protect against fraud, unauthorized access, and ensure a smooth shopping experience.
Send promotional emails (only if you've opted in) about new products, special offers, and exclusive deals tailored to your preferences.

Email & Communication Security

Our cannabis email signup security measures ensure that all communications are protected. We use industry-standard encryption for email communications and never include sensitive payment details in messages. Your privacy is protected throughout all interactions with our customer service team.
SSL Encrypted Connection
GDPR Compliant Practices
Regular Data Purging
No Third-Party Data Selling
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How We Protect Your Data

Our commitment to security and responsible handling of your information

Your Privacy is Our Priority

Your privacy is a priority at Munch Cartel. We take comprehensive measures to protect your personal information and maintain your trust in our services.

We take the following steps to secure your information:

SSL Encryption

We use SSL encryption sitewide to ensure safe browsing and checkout. This technology creates a secure connection that encrypts all data transmitted between your browser and our website.

You can verify this by looking for the padlock icon in your browser's address bar and "https://" at the beginning of our URL, indicating that your connection is secure.

Secure Payment Processing

We partner with PCI-DSS-compliant payment processors that adhere to the highest standards of payment card industry security. These processors maintain strict security measures to protect your financial information.

Your payment details are never stored on our servers and are handled directly by these specialized secure payment services.

Restricted Internal Access

We maintain restricted internal access to customer information. Only authorized personnel who need access to perform specific job functions are granted permission to view customer data.

All team members with data access privileges are trained in privacy best practices and are bound by strict confidentiality agreements.

Security Audits & Updates

We conduct regular updates and security audits to prevent unauthorized access. Our systems are continually monitored for vulnerabilities and patched promptly when updates are available.

Periodic security assessments help us identify and address potential risks before they can affect our customers' data.

All third-party providers we work with are carefully selected and bound by contracts that require them to maintain the confidentiality and security of your data. They are prohibited from using your information for any purpose other than providing the specific services required for us to serve you.

SSL Certified
256-bit encryption for all data transmissions
PCI Compliant
Adherence to payment card industry standards
Security Tested
Regular vulnerability assessments and penetration testing
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Your Rights & Data Choices

Understanding how to manage your personal information and privacy preferences

You Control Your Data

You have control over your data. We believe in transparency and providing you with options to manage your personal information according to your preferences.

At any time, you may:

View & Update Information

Request to access and review your personal information stored in our system, or update your details if anything has changed.

Request Access

Request Deletion

Ask us to delete your personal information from our active systems, subject to legal retention requirements for order history and tax purposes.

Request Deletion

Email Preferences

Unsubscribe from promotional emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

Unsubscribe
Cookie Settings: You can opt out of tracking cookies via browser settings. Most browsers allow you to block or delete cookies through their settings menu. Blocking certain cookies may impact some functionality of our website, but essential features will remain accessible.

Questions or Concerns?

Note: We may retain some order-related data for legal and tax purposes, even after deletion requests. This typically includes transaction records, shipping information, and purchase history as required by applicable laws. All personal identifiers not required for legal compliance will be removed or anonymized.

How to Exercise Your Rights

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Contact Us Via Email
Send an email to info@munchcartel.com with your request. Please include your full name and the email address associated with your account.
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Verify Your Identity
We'll ask you to verify your identity by confirming details about your account or recent orders to ensure we're sharing information with the right person.
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Review & Response
We'll process your request as quickly as possible, typically within 30 days, and follow up with any additional information or confirmation of the completed action.